Excel Documentation

Troubleshooting

Troubleshooting

Loading Time

A whole data buffet is being pulled into Excel. It may take longer than you expect to populate. On Windows computers you will see text at the very bottom of Excel that says “Calculating”. This means the data is still downloading. On Mac computers you will see text at the very bottom that says “Ready” when the data has finished downloading. If you click on anything while the data is downloading it will delay the process, so please be patient.

The included templates are just an illustration of the breadth of data we provide. Click in any cell to see the formula being used to pull that data in. Feel free to use the template if it is helpful to you, but there are no limits to the spreadsheets and models you can create on your own. Once you’ve installed the add-in, these formulas will work in any workbook in Excel. You can create, save, re-open and edit - and the data will be updated continuously.

Additional Resources

If you are still having trouble getting your Excel add-in working, please try the guides below:

Troubleshooting the Excel Add-In (PC)

Help Guide

Troubleshooting the Excel Add-In (Mac)

Help Guide